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To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved.

 

What items are returnable?

You can return your items within 30 days of receipt of your shipment.

  • Must be in its original condition
  • Must be in the original packaging
  • Must include all shipped parts and instructions

 Sale/Promotional items are final sale and non-returnable.

Please review our Return Policy for full details.

Are there any charges for return?

  • Original shipping charges are non-refundable.
  • Customers are responsible for the costs of return shipping.
  • Some items may incur a vendor restocking fee.

 

How soon will I get my refund?

  • Once your return is received and processed, we will send an email notifying you that we have received your returned item. You will also be notified of the initiation of your requested credit or refund.
  • Refunds will be processed and a credit will automatically be applied to the original method of payment within 10 working days. Please contact your financial institution if you have not received your refund beyond 10 days.

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